Terms of Service

1. Acceptance & binding agreement

These Terms of Service ("Terms") form a binding legal agreement between you ("you" or "User") and Oldman AI Solutions ("we," "us," or the "Company"), the operator of the Oldman Quotes service (the "Service"). By creating an account, uploading documents, generating quotes, or otherwise accessing the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you do not agree to any part of these Terms, you must not use the Service. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to both you personally and that entity.

2. Eligibility

You must be at least 18 years old and legally capable of entering a binding contract in your jurisdiction. The Service is intended for professional contractors, trades professionals, estimators, and construction businesses. It is not a consumer tool.

3. Description of service

The Service is an AI-powered quoting and estimating assistant. It accepts text descriptions, uploaded documents (PDFs, images, spreadsheets, and similar), and structured inputs, and produces estimated material takeoffs, labour estimates, and draft quote documents. Outputs are generated by, or with the substantial involvement of, third-party artificial intelligence systems including but not limited to large-language-model services operated by OpenAI and Anthropic.

The Service is a drafting and analysis aid, not a replacement for professional estimating, site inspection, engineering review, code consultation, or licensed trade judgment.

4. User responsibilities & allocation of risk

YOU ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING EVERY OUTPUT OF THE SERVICE BEFORE USING IT FOR ANY PURPOSE.

By using the Service you acknowledge, represent, and agree that:

• Every quote, estimate, quantity, unit price, labour hour, and total is an estimate only — not a guarantee, warranty, professional opinion, engineered calculation, or certified takeoff.
• You are a professional in your trade and rely on the Service at your own discretion, using your own expertise, judgment, site knowledge, and code familiarity as the authoritative source of truth.
• You will independently verify all material quantities, dimensions, pricing, labour rates, tax treatment, and scope inclusions / exclusions before using any output for bidding, purchasing, tender, or contractual purposes.
• You accept all risk — financial, reputational, contractual, and otherwise — arising from decisions made in reliance on the Service. This includes cost overruns, underbidding, overbidding, missed items, misquoted scope, misallocated tax, lost tenders, lost customer relationships, and contractual penalties.
• You will not rely on the Service as a sole basis for any binding commercial commitment.
• You will not input any content into the Service that you do not have the right to input (including proprietary specifications belonging to third parties, architectural drawings not licensed for derivative use, or information subject to a non-disclosure agreement inconsistent with the processing described in our Privacy Policy).

5. Account registration & access

Anyone eligible under section 2 may create an account. The customer relationship management features of the Service — managing clients, projects, contracts, electronic signatures, and invoices — are free to use. AI quote generation is the paid part of the Service: new accounts receive a small allowance of free AI quotes (currently two, limited to one per calendar month), after which a paid subscription is required to generate further AI quotes (see section 6).

You are responsible for maintaining the confidentiality of your sign-in credentials and all activity under your account. You agree to notify us immediately of any unauthorized use. We may suspend or terminate access at any time, with or without cause, with or without notice, and without liability to you.

6. Fees, subscriptions, cancellation, and refunds

The CRM features of the Service are provided free of charge. AI quote generation beyond the free allowance described in section 5 requires a paid subscription. A subscription grants an allowance of AI quotes for each billing period (monthly, or annual where the annual option is selected). Fees are billed in advance for each subscription period.

Billing. Paid subscriptions are billed through Stripe on the web as a business-services subscription. Billing is not processed through the Google Play or Apple App Store in-app-purchase systems. By subscribing you authorize us, through Stripe, to charge your selected payment method for the applicable fees on a recurring basis until you cancel.

Cancellation. You may cancel your subscription at any time through your account billing portal. Cancellation:

• Stops all future billing immediately. You will not be charged again at the end of the current period.
• Does not refund the current period's fees. The current period (the month or year you have already paid for) continues until its end date, regardless of whether you keep using the Service. This is consistent with how subscription services in this category typically operate, and reflects the fact that AI compute, hosting, and storage costs for the period have already been provisioned on your behalf.
• Does not delete your account or your data. After your paid period ends you keep access to the free CRM features and to your existing quotes and documents under the data-retention policy in section 8; only further AI quote generation beyond the free allowance is paused until you resubscribe.

Refunds. Outside cancellation, fees are non-refundable once any AI quotes in the period have been generated. We may, at our sole discretion, issue a partial or full refund for documented service outages, billing errors, or good-faith hardship cases — contact oldmanaisolutions@gmail.com within fourteen (14) days of the disputed charge to request review.

Annual plans. Annual subscriptions are billed in advance for the full year and follow the same cancellation treatment: cancellation stops renewal at the end of the term, but the year already paid for is not refunded mid-cycle except per the discretionary refund process above.

Quote allowances. Each subscription tier carries a fixed AI-quote allowance for the billing period. When you reach the allowance, AI quote generation is paused until your billing period resets or you upgrade. This is a deliberate spending guardrail — not a soft limit you can accidentally exceed.

Unused quote allowance does not roll over from one period to the next.

Taxes. GST, HST, PST, or equivalent are your responsibility unless explicitly included in the stated price.

7. Beta / early-access service

The Service is under active development. Features may change, be removed, or temporarily fail without notice. Outages, degraded performance, and AI-output quality variations are expected. Data you enter during beta-era usage is handled per the Privacy Policy but may be subject to migration, deletion, or schema change as the Service evolves.

8. Data retention

9. Intellectual property

The Service, its software, algorithms, prompts, models, visual design, and documentation are the property of the Company or its licensors and are protected by copyright, trademark, and other intellectual-property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business purposes in accordance with these Terms. You may not copy, reverse engineer, reproduce, republish, resell, or create derivative works of the Service.

Quotes, documents, and outputs generated for your account are yours to use in your contracting business, subject to the user responsibilities above and to the rights of third-party data sources (e.g. architect-owned drawings you uploaded).

10. Prohibited conduct

You will not:

• use the Service for any unlawful purpose, including the production of quotes intended to deceive, mislead, or defraud third parties;
• input content you are not legally entitled to input (copyrighted material without rights, NDA-covered information, personal data of third parties collected without basis, etc.);
• attempt to extract, replicate, or reverse engineer the underlying AI models, prompts, or system architecture;
• scrape, crawl, or otherwise automate access to the Service beyond reasonable normal usage;
• resell, white-label, or expose the Service to third parties as your own product;
• use the Service to generate content that is defamatory, fraudulent, or infringing;
• circumvent any rate limit, quote allowance, or access control;
• interfere with service operation, attempt to disrupt availability, or probe for security vulnerabilities without prior written authorization.

11. Third-party processors and data flows

We rely on third-party service providers to operate the Service, including but not limited to OpenAI and Anthropic (AI inference), Supabase (authentication, database, and file storage), Vercel (hosting), Stripe (payment processing), and Resend (transactional email). When you use the Service, relevant portions of your inputs (including document contents submitted for analysis) are transmitted to these providers as necessary to deliver the Service. See the Privacy Policy for full details.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF:

• merchantability;
• fitness for a particular purpose;
• accuracy, completeness, or timeliness of AI outputs;
• reliability, availability, or uptime;
• non-infringement;
• freedom from errors, viruses, or harmful components;
• any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will meet your requirements, that outputs will be accurate, or that operation will be uninterrupted. No oral or written information or advice provided by us creates any warranty.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

• any indirect, incidental, special, consequential, exemplary, or punitive damages;
• lost profits, lost revenue, lost business opportunities, lost customers, lost data, lost goodwill, or business interruption;
• damages arising from inaccurate quotes, estimates, quantities, or pricing;
• damages arising from your reliance on the Service's outputs;
• damages from cost overruns, underbidding, overbidding, lost tenders, missed items, or project losses;
• damages from third-party claims (including your customers) arising from quotes you generated using the Service;
• damages arising from service outages, data loss, or third-party service-provider failure;
• damages arising from unauthorized access to or alteration of your transmissions or data.

THE FOREGOING LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY, OR OTHERWISE).

IF, NOTWITHSTANDING THE ABOVE, LIABILITY IS NEVERTHELESS FOUND, THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some jurisdictions do not permit exclusion or limitation of certain damages. In those jurisdictions our liability is limited to the fullest extent permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, contractors, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• your use of, or inability to use, the Service;
• your violation of these Terms or the Privacy Policy;
• your violation of any rights of a third party, including quoting customers, material suppliers, subcontractors, or data subjects whose information you input;
• any quote you generated, delivered, or acted upon that resulted in loss, claim, or dispute (including contract disputes, payment disputes, and professional-liability claims);
• your breach of applicable law or regulation.

15. Dispute resolution & arbitration

Informal resolution first. Before filing any formal dispute, you agree to first contact us in writing at oldmanaisolutions@gmail.com and allow thirty (30) days for good-faith resolution.

Arbitration. If informal resolution fails, any dispute, controversy, or claim arising out of or relating to the Service or these Terms shall be resolved by final and binding arbitration administered by the ADR Institute of Canada under its Arbitration Rules, with a single arbitrator, in the City of Calgary, Alberta, in English. Judgment on the award may be entered in any court of competent jurisdiction.

No class actions. You agree that any dispute shall be resolved individually, and you waive any right to participate in a class action, collective action, or representative proceeding. If this waiver is found unenforceable as to any particular claim, that claim shall be severed from arbitration and proceed in the courts of Alberta.

16. Governing law & forum

These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada and the applicable federal laws of Canada, without regard to conflict-of-law principles. For any matter not resolved through arbitration, you submit to the exclusive jurisdiction of the courts of the Province of Alberta sitting in Calgary.

17. Force majeure

We are not liable for any delay or failure to perform arising from causes beyond our reasonable control, including acts of God, war, terrorism, cyber attacks, epidemics, labour disputes, internet or telecommunications failures, power outages, or failure of third-party service providers (including our cloud host, AI model providers, payment processors, and email delivery networks).

18. Modifications

We may revise these Terms at any time. Material changes will be highlighted by updating the "Last updated" date at the top of this page and, where practicable, by notice to you (in-app or by email). Continued use of the Service after a revision takes effect constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is held unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

20. Entire agreement; assignment; no waiver

These Terms, together with the Privacy Policy and any additional written agreement signed by both parties, constitute the entire agreement between you and the Company regarding the Service. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. Our failure to enforce any provision does not waive that or any other provision.

21. Third-party links & content

The Service may include links to third-party websites or integrate third-party data (e.g. material pricing from supplier websites). We do not endorse and are not responsible for the accuracy, availability, or content of any third-party resource. Your use of any third-party website or content is at your own risk.

22. Notices

Legal notices to the Company must be sent in writing to oldmanaisolutions@gmail.com. We will send notices to you at the email address associated with your account. Notices are deemed received on transmission (email) or three business days after mailing (paper).

23. Contact

Oldman AI Solutions
Alberta, Canada
Email: oldmanaisolutions@gmail.com

By creating an account, uploading documents, generating quotes, or otherwise using Oldman Quotes, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.